Once I've completed my purchase, how do I download my quizzes?

I can't/don't wish to download my quizzes immediately. How can I retrieve my files at a later time?

Don't worry. Immediately after you complete your purchase we will email you the necessary download links. So, for example, you could buy quizzes while at work and use the download links to access your quizzes later at home.

I've mislaid a quiz I bought from you previously. Can I get another copy?

Of course. Just send us the details (your name, email address and quiz(zes) purchased, and we'll send you new copies by email, assuming they're still available. Please note that we revise our quizzes regularly, so your replacement may not be quite identical.

I've inadvertently bought the same quiz twice. Can I get a refund?

That's no problem. Just let us know the details and we'll issue a refund (or, if you prefer, send you a different quiz as a replacement). (Please note that refunds can take several days to reach your account).